Innov8 Paint & Body Privacy Policy

Last Updated: January 17, 2026

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Innov8 Paint & Body, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Innov8 Paint & Body.

This Privacy Policy applies to our website, www.innov8paintandbody.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

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1. What Personal Information We Collect We collect various types of information to provide accurate estimates and quality repair services:

• Personal Information: When you submit a form on our website, contact us for an estimate, or apply for services, we collect personal information such as your name, email address, mailing address, and phone number.

• Vehicle & Insurance Information: To provide accurate repair estimates and process insurance claims, we collect specific details about your vehicle (including VIN, make, model, and license plate) and your insurance policy information (carrier, claim number, and deductible).

• Usage Data: We may collect information on how the Service is accessed and used (such as your IP address, browser type, and time spent on pages) to help us improve our website experience.

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2. How We Use Your Personal Information Innov8 Paint & Body uses the collected data for various purposes:

• To provide collision repair estimates and perform vehicle repairs.

• To communicate with you regarding the status of your vehicle, appointments, or estimates.

• To facilitate insurance claims processing on your behalf.

• To manage our customer relationships using internal software (such as HubSpot).

• To provide customer support.

• Communication: We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

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3. Sharing of Personal Information We do not sell your personal information. We may share your information with trusted third-party service providers solely to facilitate our business operations, including:

• Software Providers: We use third-party Customer Relationship Management (CRM) systems (such as HubSpot) and professional estimating software to store customer data and generate repair estimates. These providers are bound by confidentiality agreements and are prohibited from using your data for their own purposes.

• Insurance Providers: With your authorization, we share relevant vehicle and repair data with insurance companies to facilitate your claim.

• Financing Partners: If you choose to apply for financing or credit through links on our website, you may be directed to a third-party financing provider. Information you submit to them is governed by their privacy policy.

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4. SMS/Mobile Privacy (Strict No-Sharing Policy) We value your privacy and the information you consent to share in relation to our SMS marketing and notification service.

Compliance with Carrier Requirements:

• No Sharing of SMS Consent: We do not share, sell, or disclose your mobile phone number or your consent to receive SMS messages with any third parties, affiliates, or marketing partners.

• Strict Use: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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5. Security of Data The security of your data is important to us. We use commercially acceptable means and secure software platforms to protect your Personal Information, including your vehicle and insurance data. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

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6. Links to Other Sites Our Service may contain links to other sites that are not operated by us (such as financing applications). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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7. Contact Us If you have any questions about this Privacy Policy, please contact us:​

• By phone: (719) 547-4019

• By mail: 621 E. Industrial Blvd, Pueblo West, CO 81007

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8. SMS Terms of Service By opting into SMS from our website or in-person forms, you are agreeing to receive SMS messages from Innov8 Paint & Body, LLC regarding your vehicle repairs, estimates, and appointments. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for help or contact us at 719-547-4019.

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